Last Updated: [Insert Date]

Welcome to Apollo® Sale Store! These Terms and Conditions govern your use of our website bikesoutletshop.com and all purchases made through our store. By accessing our site and making purchases, you agree to comply with these terms.

1. About Us

Apollo® Sale Store is a UK-based retailer specializing in high-quality 3-wheel scooters, adventure bikes, and cycling accessories. Our store is located at 84 Bewell St, Hereford, GB HR2H 1RT.

2. Target Customers & Product Range

We cater to cycling enthusiasts worldwide (excluding certain Asian countries and remote regions) offering:

  • 3-wheel scooters for stability and comfort
  • Adult scooters for urban commuting
  • Adventure bikes for outdoor enthusiasts
  • Comprehensive bike accessories and maintenance products

3. User Obligations

3.1 Account Responsibility

If you create an account, you are responsible for maintaining its confidentiality and all activities under it.

3.2 Accurate Information

You must provide accurate personal and payment information when making purchases.

3.3 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Make fraudulent purchases
  • Resell our products without authorization

4. Products & Services

4.1 Product Descriptions

We strive for accuracy in product descriptions, but colors may vary slightly due to monitor settings. All weights and dimensions are approximate.

4.2 Product Availability

All items are subject to availability. We may limit quantities and reject orders that appear to be from dealers.

4.3 Age Restrictions

Some products (e.g., adult scooters) are intended for users of specific age groups. You confirm you meet age requirements when purchasing.

5. Ordering & Payment

5.1 Order Process

Your order constitutes an offer to purchase. We reserve the right to refuse any order before delivery.

5.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

5.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices due to market conditions.

5.4 Order Confirmation

You will receive an email confirmation once your order is placed. This is not an acceptance of your order.

6. Shipping & Delivery

6.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

6.2 Shipping Options

We offer:

  • Standard Shipping (£12.95): Via DHL/FedEx, delivery in 10-15 business days
  • Free Shipping: For orders over £50 via EMS, delivery in 15-25 business days

Delivery times are estimates and may vary due to customs processing.

6.3 Shipping Restrictions

We cannot ship to certain Asian countries and remote regions. You are responsible for any import duties or taxes.

7. Returns & Refunds

7.1 Return Policy

You may return eligible items within 15 days of delivery if:

  • Item is unused and in original condition with all packaging
  • You provide proof of purchase

7.2 Non-Returnable Items

The following cannot be returned:

  • Bike Lube and consumable maintenance products
  • Opened puncture repair kits
  • Personalized/custom items

7.3 Return Process

Contact us at [email protected] to initiate returns. You are responsible for return shipping costs unless the return is due to our error.

7.4 Refunds

Refunds are issued to the original payment method within 5-10 business days after we receive and inspect the return. Original shipping fees are non-refundable for changed-mind returns.

8. Intellectual Property

All content on our site (logos, text, images) is our property or licensed to us and protected by copyright laws. You may not use our intellectual property without written permission.

9. Liability Limitations

9.1 Product Use

You are responsible for proper assembly and safe use of our products. We are not liable for injuries from improper use.

9.2 Website Availability

We strive to keep our site available but are not liable for temporary unavailability due to technical issues.

9.3 Maximum Liability

Our total liability for any claim related to your purchase is limited to the purchase price of the product in question.

10. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we handle your personal data.

11. Changes to Terms

We may update these terms periodically. The latest version will always be posted on our site with the effective date.

12. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

13. Contact Us

For questions about these terms:

Email: [email protected]
Postal Address: Apollo® Sale Store, 84 Bewell St, Hereford, GB HR2H 1RT